As leaders, our livelihood and the health of our business depend on how well we communicate, especially when it comes to conflict and crisis resolution. Strong leaders humanize and personalize every interaction.
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The T’s have it
I find one of the best ways to accomplish big things is by having the three T’s: Targets, Tactics, and Timelines.
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20 Seconds of Courage
When was the last time you summoned up 20 seconds of courage and took action? Was it asking for the order? Was it having a difficult conversation with a family member?