There is a lot of hand-wringing these days over problems. Problems in the world and in the country. Problems with the pandemic and with healthcare. Problems in the real estate industry and inventory shortage. Mahatma Gandhi famously directed us to, “Be the change you wish to see in the world,” and being the change starts by shifting focus from the problem to the solution, from inertia to action.
5 Tips to Attract and Retain Top Leadership
Zig Ziglar’s famous quote is as true today as ever: You can have everything in life you want, if you will just help enough other people get what they want.
No One Ever Listened Their Way Out of a Sale
In real estate, our livelihood depends on how well we talk to people, but more than that, it depends on how well we listen. Journalist Celeste Headlee, said, “There is no reason to learn how to show you’re paying attention, if you are in fact paying attention.” Being present, and really listening without interrupting, asking thoughtful, open-ended questions really helps you to understand the person in front of you.
Company Values Matter
Once when I was admitted to the hospital, a janitor asked if he could come into my room. We started talking and I asked what he did. He replied, “I keep this hospital safe so people don’t get infections so they can feel secure that they are going to leave here healthy.”
When Scripts are Not Enough
Salespeople – especially new ones – like scripts. They believe that having the “right” words to say will improve their chances of success.
Align Your Business with Your Authentic Self
One of my favorite things my Dad used to say was, “You’re a reflection of who you surround yourself with,” and every time he said it, I ended up firing people.
Heart and Soul
I am an information junkie and one of the many newsletters I receive is from The Motley Fool, which is all about investing. I was interested to learn about their Ownership Portfolio which focuses on the stocks of companies where the founder is still in control. The return on this portfolio has been a whopping 650%.
Be the Solution in 2021
Agents move from one real estate brokerage to another because of their circumstances and the same is true of people who move from one home to another.
How Do You Measure Success?
In real estate, rarely are rankings of people or companies uniform across the board. What algorithms are used? How much do advertising dollars influence the findings?